DRIVEN BY
RESULTS.

Discover how outsourcing to Philippines became a smart move for SME’s.

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A better and smarter way to multiply your team

  • Augment your
    internal workforce

    Put your in-house team to their full potential. Turn their focus on more important things and outsource tasks that are less pivotal

  • Scale faster
    with efficiency

    Finding talented people can be seriously tough. Start bringing in team members at a faster rate without the heavy workload and costly process of recruitment.

  • Reduce
    company costs

    Save on costs and rapidly grow your company by having skilled teams at a practical price point.

  • Gain operational
    expertise

    Get an expert pair of eyes to streamline and standardize your work flow.

  • Widen your
    talent reach

    Access a global talent pool outside your normal reach. Limitations in recruitment happens and outsourcing may just be the perfect solution for talent scarcity.

DELIVERING
GREAT OUTSOURCING

SINCE 2010

The world we know now is changing at a rapid pace. Chances are, so is your business. A mountain of operating costs, talent shortages and the amount of effort you spend on time-consuming tasks is enough to make your head spin.

What if you can cost-effectively find talented people across the globe to support your business? Where do you even start? While there are many outsourcing providers out there, only a few have deep expertise and true understanding of your needs as an SME.

Transec is a business process outsourcing company headquartered in one of the top business districts in Manila, Philippines. We specialize on small to medium sized businesses minus the cookie-cutter solutions. Working with a handful of companies, we realized what works for large corporations doesn’t hold true for SME’s. So our strategies, talent workforce and company culture are nothing but flexible and agile. Having a core team with decades of combined experience in both the Philippine talent market and western business practices, we’ve become a seamless extension of many forward-thinking organizations.

We’ve been lucky enough to partner with a variety of industries providing our outsourcing services in customer service, technical support, data entry and processing, quality audit, billing, graphic design, and more back office functions.

Transec By the Numbers

  • 99%
    Uptime
  • 92%
    Hiring
    Success
  • 94%
    Team
    Performance
  • 90%
    Client
    Retention
  • Over 15
    Industries
    Served
  • 99% Uptime
  • 92% Hiring
    Success
  • 94% Team
    Performance
  • 90% Retention
  • Over 15
    Industries
    Served
  • Cost-effective, Good Quality

    A combination of a successful
    outsourcing operations
    that is hard to come by

  • Metro Manila

  • High Skilled Workforce

    An industry running for more than
    two decades with a large number of
    corporations produces talents
    exposed in global best practices

  • English Proficiency

    High literacy of about 92%
    with English as a main
    language in education; known
    to have a neutral accent

  • Tech Infrastructure

    Companies in the outsourcing
    industry are early adopters and
    constantly focused in upgrading
    technology

  • Proven Success

    Growth rate continues to rise with
    industry revenue expected to
    increase by 50% in the next 4 years

Why the Philippines?

  • Cost-effective, Good Quality

    A combination of a successful
    outsourcing operations
    that is hard to come by

  • Metro Manila

  • High Skilled Workforce

    An industry running for more than
    two decades with a large number of
    corporations produces talents
    exposed in global best practices

  • English Proficiency

    High literacy of about 92%
    with English as a main
    language in education; known
    to have a neutral accent

  • Tech Infrastructure

    Companies in the outsourcing
    industry are early adopters and
    constantly focused in upgrading
    technology

  • Proven Success

    Growth rate continues to rise with
    industry revenue expected to
    increase by 50% in the next 4 years

OUR SOLUTIONS

Focus on what you do best and outsource the rest.

Focus on what you do best and outsource the rest.

The business landscape is constantly changing but one thing remains the same. Implementing strategies that brings efficiency and focus back to your company is the way to stay ahead of the competition. At Transec, we hire BPO professionals with solid experience, amazing skills and speed in task completion.

  • 1CUSTOMER SERVICE

    Strengthen your customer service efforts and increase your coverage. Transec provides well-trained contact center professionals with 24/7 operational capacity to meet your needs. Never worry missing out on customer calls that can lead to revenue loss.

  • 2TECHNICAL SUPPORT

    The technology industry had an explosive growth and we don’t see it slowing down anytime soon. Naturally, demand for technical support has taken an upturn. Transec provides reliable Tier 1 and 2 support to address a broad range of customer issues. We understand handling your customers with urgency and effectiveness through our first call resolution is a make-or-break difference in customer retention.

  • 3DATA ENTRY & PROCESSING

    Pretty much any task or process you can think of that’s repetitive like data entry and processing are ideal to outsource. Our team is zeroed in on accuracy, security and turnaround time to deliver high integrity of data. Think of streamlined processes, rigorous quality measures and high data accuracy every single time.

  • 4DATA TRANSCRIPTION

    Transec guarantees 100% human transcribers. We have fast turnaround time for data transcription of business, medical or legal audio dictation to any electronic format. In transcription, time is the name of the game but we know quality is king.

  • 5QUALITY ASSURANCE

    Errors can cost your business an arm and a leg that’s why doing quality assurance is a must. Transec has years of experience in pro-actively carrying out quality assurance processes. From examining documents, activity verification up to content moderation and fraud prevention, we build the right teams for you to make sure nothing falls through the cracks time and time again.

  • 6ADMINISTRATIVE SUPPORT

    Administrative work is often extensive and time-consuming. With Transec’s flexibility in taking over a comprehensive range of admin tasks, you can expect excellence and cost-efficiency rolled into one. Our administrative support spans from bookkeeping, payroll, background check, virtual assistance, and basically every clerical task under the sun.

  • 7GRAPHIC DESIGN

    From online catalogues, advertising materials to websites, our design team creates stunning designs that are truly in sync with your brand identity. We hire full time creatives to match your design needs at every turn.

  • 8RESEARCH

    We deliver first rate results in various types of research. Our people are naturally curious and laser focused on collecting information whether it be online research, customer surveys or lead generation.

Can't find what you're looking for? Contact us for a custom outsourcing solution to match your exact needs.

DELIVERY MODELS

Outsourcing, delivered the way your business needs it.

Transec offers two of the best outsourcing models to set you on the right track.

FULL OUTSOURCING STAFF LEASING
Team Size For 9 team members and up. For 8 team members and below.
Outsourced Functions Perfect for mainstream tasks like customer service, technical support, data processing, etc. Suitable for critical or specialized roles.
Recruitment Process Transec takes care of the entire hiring process with your option toget involved in the final stage. Transec does the heavy lifting in recruitment. Only spend time interviewing qualified candidates.
Partnership Engagement Full management of your team by our dedicated Team Lead and seasoned Account Manager. Expect constant collaboration and communication with us to bring your team to greater heights. Partial management of your team by our seasoned Account Manager. We tackle all your HR, IT and administrative needs so you only focus on team performance. Also get performance analysis and guidance when you need a helping hand.
Benefits Get a skilled and cost-effective team. Serving as a seamless extension of your business without the strain of managing operations. Have economical access to talented staff with complete administrative support. Gain more control over your outsourcing operations using the best technology to date.

CONTACT US

We know there are a ton of questions when considering a partner you can trust with your business.
Get in touch with us to get a free quote and consultation.